Terms of Service

1. Service description

Kairos Intelligence (“Kairos”, “we”, “us”) provides opportunity intelligence reports and related services to B2B companies (“Client”, “you”). Services include signal identification, target company analysis, decision maker research, budget estimation, and outreach kit preparation as described in the selected plan or engagement.

2. Acceptable use

You agree to use our services only for lawful business purposes. You may not:

• Resell or redistribute our reports to third parties without written consent
• Use the intelligence to engage in deceptive or misleading sales practices
• Misrepresent the source of any intelligence provided
• Use the data in any manner that violates applicable data protection laws

3. Payment terms

Monthly plans are billed in advance on the first day of each billing period. The Proof Run is billed in full upon engagement. Payment is due within 7 days of invoice. Plans may be cancelled at any time; the current billing period is non-refundable. Annual plans are billed annually and are non-refundable after 14 days from the billing date.

4. Intellectual property

You retain ownership of all data, ICP definitions, and commercial information you provide to us. We retain ownership of our research methodology, processes, tools, and frameworks. The intelligence reports we deliver are licensed to you for your internal business use upon payment. You may not reverse-engineer or commercialise our methodology.

5. Confidentiality

All reports and intelligence delivered by Kairos are confidential and intended solely for the Client's internal use. You agree not to share reports publicly or with third parties without our written consent. We maintain equivalent confidentiality with respect to your business information and ICP details.

6. Quality and warranties

We make reasonable efforts to ensure the accuracy and currency of intelligence delivered. However, intelligence is based on publicly available information and our analysis thereof. We do not warrant that any target company will become a client or that opportunities will result in revenue. If a report does not meet the quality standard agreed at engagement, we will redo it at no additional cost.

7. Limitation of liability

To the maximum extent permitted by applicable law, Kairos' total liability for any claim arising from our services shall not exceed the total fees paid in the 3 months preceding the claim. We are not liable for indirect, consequential, or lost profit damages.

8. Governing law

These terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration under JAMS rules, with proceedings conducted in English.

9. Modifications

We may modify these terms with 30 days written notice. Continued use of services after the effective date of modifications constitutes acceptance.

10. Contact

For questions about these terms: hello@kairosintel.co
Kairos Intelligence · United States